CreativeMark digital commerce

Sell software and digital products from one connected platform.

Run multiple stores, manage the catalogue, connect checkout, deliver files and licence keys, support customers and work through the next growth opportunity with cAI.

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Multiple stores, one account Per-language product content Orders linked to delivery and support

One commerce operation

From catalogue to customer support, the working parts stay connected.

Stores Products Checkout Delivery Customers Growth

Current platform

What CreativeMark helps your team run today.

Choose an area to see the current workflow. Availability can vary by plan, country, connected provider and account configuration.

01

Run multiple digital stores from one account.

Keep each store's catalogue, customer experience and operating context separate while the account team works from one platform.

What the workflow covers

  • Create and manage store records, access and settings.
  • Assign products and configure each customer-facing storefront.
  • Move between stores without mixing order or customer context.

Related capabilities

02

Build a reusable digital product catalogue.

Manage product details centrally, then set store assignments, translated content and media for the markets where each product is sold.

What the workflow covers

  • Manage products, categories and store assignments.
  • Switch between product languages and maintain translated content.
  • Keep product images and reusable assets in the media library.

Related capabilities

03

Shape cart and checkout around each store.

Choose a cart template, configure checkout and connect the payment services available to the account.

What the workflow covers

  • Choose and preview cart templates for the customer journey.
  • Keep checkout sessions scoped to the correct store.
  • Use payment and connector options supported by the configured provider.

Related capabilities

04

Deliver licence keys and files from paid orders.

Link products to key inventory and delivery files, then monitor fulfilment from the order operation.

What the workflow covers

  • Manage reusable licence-key inventory.
  • Attach downloadable files to eligible products.
  • Review fulfilment status and retry work that needs attention.

Related capabilities

05

Keep customers, orders and support together.

Give operations teams one place to review orders, customer history and linked support conversations.

What the workflow covers

  • Search and filter orders without losing store context.
  • Review customer records and their order activity.
  • Track ticket-linked support conversations through the support queue.

Related capabilities

06

Give each sales channel its own workflow.

Operate B2B purchasing, vendor access and affiliate activity without folding every user into the same back office.

What the workflow covers

  • Manage B2B organisations, purchasing and licence workflows.
  • Give vendors scoped access to their products and operations.
  • Track affiliate links, referrals and commission activity.

Related capabilities

07

Run marketing work from connected commerce context.

Use SEO scans, newsletter campaigns and account connectors with the stores, products and customer segments they serve.

What the workflow covers

  • Review SEO health and practical suggestions by store.
  • Create newsletter campaigns and choose the intended audience.
  • Connect supported services through the account connector workflow.

Related capabilities

08

See performance, then work through one next move with cAI.

Use reporting for visibility and cAI for a guided growth conversation based on the connected store, product, order and marketing context available.

What the workflow covers

  • Review account and store performance reports.
  • Work through one contextual growth opportunity at a time.
  • Review material changes before they are applied.

Related capabilities

Storefronts and themes

Fit the buying experience to the products.

Start from a storefront theme, then shape product pages, cart and checkout around how customers compare and buy digital goods.

Explore the builder

Selected customer experience

Software marketplace

Help customers search, compare and choose from a larger software catalogue without losing their place.

  • Search-led product discovery
  • Clear category and offer paths
  • Responsive product comparison
Build the customer journey
Desktop previewCustomer view
Software marketplace storefront with product search, navigation and software cards

cAI guided growth

An AI growth engine that keeps looking for the next move.

cAI continuously reviews changes in the connected store, product, order and marketing context. It prioritises one practical opportunity, prepares a reviewable action and follows up on the result.

Growth conversation
Looking at the next useful move
Explore a goal

Opportunity found

Bring high-intent previous buyers back.

Your returning buyers are approaching a natural renewal window. The clearest next opportunity is a focused return offer using products they already know and trust.

Want to see the first move?

One opportunity at a time. Higher-risk actions always require clear approval. Explore cAI workflows

Questions

A plain view of how CreativeMark works.

What is CreativeMark?

CreativeMark is a digital commerce platform for running stores, products, checkout, digital fulfilment, customer operations, sales channels, marketing and reporting from one account.

What can I sell with CreativeMark?

CreativeMark is built for software, licence keys, downloads, documents, subscriptions, bundles and other digital products that need reliable delivery after checkout.

How does cAI help grow a store?

cAI continuously reviews store, product, order and marketing signals, prioritises the strongest next opportunity, prepares a practical action for review and follows up on the result.

Can I run multiple stores?

Yes. CreativeMark keeps each store's catalogue, customer journey and operating data in the right store context while the account team works from one platform.

Can the AI assistant apply changes?

Where supported, cAI prepares editable changes for an authorised user to review and approve. Higher-risk actions stay behind clear confirmation.

Can CreativeMark connect to my existing systems?

Yes. CreativeMark provides developer APIs, webhooks and guided provider connections, with availability depending on the provider and account configuration.

Does CreativeMark include marketing tools?

CreativeMark includes store SEO views, newsletter campaign workflows, reports, affiliate operations and supported account connectors. Available actions depend on the store data and services connected to the account.

Build the store. Run the operation.

Keep products, orders, delivery, customers and the next growth move together.

Start with a guided setup or talk through the right configuration for your stores, products and connected services.

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